Senior Business Analyst - Enterprise Systems

Pets deserve the best care. At Vetsource, we build the foundation for success, enabling those in the pet healthcare profession and industry to thrive. Our data-powered platform simplifies processes and streamlines systems, helping those we serve create tighter bonds with their customers. From prescription management and pet owner engagement to veterinary business performance data and insights, Vetsource provides comprehensive solutions that give our customers more time and flexibility, and help them foster strong relationships and positive experiences. In a rapidly evolving world, we’re constantly seeking new ways to help our customers chart a course for a better, brighter future for pets and those who care for them.

If you love pets, want to have an impact and join a fantastic organization, Vetsource could be the place for you.

At Vetsource, our teams, much like our customers, are represented through diverse perspectives, life experiences, unique strengths (and love for animals). We are an equal opportunity employer committed to fostering an inclusive and diverse workplace.

We are a team of real people looking for great people to join us, which is why applications are carefully and thoughtfully reviewed by our team. We know that when considering a new opportunity, it's common to weigh your qualifications against the listed job criteria. That said, even if you don’t meet 100% of the job requirements but feel you would be a good fit for the role, we still encourage you to apply!

WHO WE ARE LOOKING FOR

Senior Business Analyst - Enterprise Systems

The primary purpose and function of the Senior Business Analyst, Enterprise Systems is to gather business requirements, design solutions, and implement the solution in production for both Oracle ERP and EPM instances. This position will also provide customer and product support, working on multiple modules in Oracle Cloud that support Accounting, Finance, and Operation Teams.

This is a full-time, remote position.

WHAT YOU’LL DO

• Collaborate with and work alongside other IT and business areas to ensure properly configured and maintained ERP and EPM systems.
• Make recommendations for improving systems and processes for all Oracle Cloud modules and instances.
• Prepare functional specifications to pass to Oracle Developers to prepare integrations and reports by analyzing and summarizing information and trends.
• Leverage knowledge of the business to drive better implementation of current and future projects for systems processes and process improvements outside of the system.
• Interact regularly with existing or potential stakeholders and users to determine their needs and to develop plans for improving delivery. Advocate on behalf of stakeholders and represent clients' needs as appropriate to senior management.
• Achieve objectives by working cross-functionally and collaboratively. Contribute information and recommendations to inform strategic plans.
• Actively seek out and develop solutions to challenges that prevent Vetsource from achieving our potential.
• Work along with business users to find new ways of working to be more efficient and find ways to eliminate manual work.
• Collaborate with business and find new functionality to implement whenever appropriate.
• Work with Oracle Support to find solutions to problems as quickly as possible.
• Document current business processes and new functionality as it is built and delivered to business users.
• Ensure the ERP system is supported during a very tight close timeline and issues are resolved in a timely manner to meet those deadlines.
• Prepare documentation in advance of holding senior leadership meetings along with any other meeting that is being led and created.
• Uses advanced techniques, theories, and processes to complete work.
• Assist the business with preparing testing scripts and scenarios for each Oracle Quarterly Patching event and prepare the test instances for users to complete this testing.
• Support and train end users.

WHAT YOU BRING

• Bachelor’s Degree in Business Administration, Business Management or equivalent job related experience/training.

• At least 7 years of work experience directly related to this position.

• Strong background in ERP and EPM systems required, Oracle Cloud preferred.

Preferred Experience and Qualifications:

• Oracle Cloud Certification preferred for both ERP and EPM instances.

WORKING CONDITIONS

• Reliable internet access is required.
• Sitting/standing at a desk working on a computer for long periods of time.

WHAT CAN YOU EXPECT FROM VETSOURCE

In addition to an inclusive and welcoming culture, Vetsource also offers:

• Competitive pay and benefits including medical, vision*, dental, and life insurance
• Employee Assistance Program
• Pet insurance* and Virtual vet care
• PTO, Holidays, Floating Holidays, and Volunteer Day
• Retirement Savings Plan (401k/ RRSP) with employer matching program
• Paid parental leave
• Flexible scheduling and remote work where possible
• The opportunity to join one of our Associate Resource Groups, and fun company events!

For Canadian based associates these specific benefits are not included*

OUR VALUES

Vetsource is proud to be part of Mars Science & Diagnostics, a division of Mars Petcare—a family-owned organization rooted in the belief that pets make the world a better place. Our unified culture is built on a foundation of veterinary excellence and guided by a shared vision, inspiring everyone to create A Better World for Pets™ — a world where pets are healthy, happy, and welcome.

Today, Vetsource drives the future of pet health centered on our guiding philosophy, The Five Principles: Quality, Responsibility, Mutuality, Efficiency, and Freedom. These principles define how we work, how we treat one another, and how we serve the veterinary community, ensuring a culture where every associate has the opportunity to thrive.

Pay range (US based applicants): $119,872 - $140,000 (annualized)

Actual…