Senior Security Engineer, Incident Response

• Lead and support the response to all security events and incidents across Twilio’s complex global infrastructure, services and applications.
• Be responsible for documentation of incidents and projects, crafting best practices as runbooks and standard operating procedures.
• Work cross-collaboratively to solve challenges related to a broad spectrum of threat actors and activity.
• Improve Twilio’s security and reliability posture by driving identified betterments from security events and incidents.
• Acquire new technical skills and knowledge in a fast-paced environment.
• Own the security incident lifecycle, respond to incidents, and participate in on-call rotation.
• Build and maintain positive relationships with internal customers to facilitate solutions.
• Provide mentorship and support for team development.

Experience

• 5+ years of security incident response experience in a production-cloud environment.
• Subject-matter expert on security issues and technologies.
• Ability to utilize AI for complex security incident response activities.
• Advanced knowledge of service-oriented architectures and cloud-security technologies.
• Experience with SIEM platforms and automating manual security processes.
• Experience in either AWS, GCP, or other large cloud platform.
• Excellent written and verbal communication skills.
• Ability to influence and build effective working relationships with every level of the organization.

Salary and Perks

Pay range: $166K - $208K

• Competitive pay
• Generous time off
• Ample parental leave
• Wellness leave
• Healthcare
• Retirement savings program