Senior Financial Manager, Partnerships

Who we are

At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences.

Our dedication to remote-first work, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.
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Hiring and how we work

We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!

Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings.
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See yourself at Twilio

Join the team as Twilio’s next Sr Financial Manager, Partnerships.

About the job

As Sr. Manager of GTM Finance for Global Partnerships, you will serve as the primary strategic co-pilot to the VP of Global Partnerships. You will design economic models driving our ecosystem strategy across Cloud Marketplaces (AWS, GCP, Azure), Global Systems Integrators (GSIs), and ISVs—ensuring partner incentive investments accelerate usage-based revenue while achieving profitability goals.

Responsibilities

In this role, you’ll:

• Serve as the primary, trusted financial and strategic advisor to the VP of Global Partnerships and his global leadership team
• Marketplace Strategy (AWS, GCP, Azure): partner with the marketplace and other cross functional teams in R&D, Marketing, GTM to optimize Twilio’s business through cloud marketplaces
• Ecosystem Monetization: design revenue-share frameworks and co-sell incentives tailored to Twilio’s business
• Program & MDF ROI: Build analytical frameworks to measure the return on Market Development Funds (MDF), partner tier rebates, and GSI enablement investments
• Executive Decision Support: Deliver synthesized quarterly board-level narratives on partner-attributed versus partner-sourced trends as well as other strategic partner-related priorities
• Long-Range Planning: lead global partner forecasting, capacity planning, and multi-year investment modeling
• Unit Economics: Define, build, and monitor critical partner metrics including Partner-Sourced vs. Partner-Influenced Revenue, Margin-Adjusted CAC, and payback periods
• Commercial Models: Partner with Sales and Legal to evaluate, model, and approve non-standard partner contracts and bespoke commercial structures
• Develop robust financial models for new market expansion, evaluating the build-vs-buy-vs-partner economics for emerging international regions and product integrations
• Partner closely with Corporate Accounting and Commission teams to ensure accurate, timely accruals for partner rebates, referral fees, and MDF contra-revenue adjustments
• Own the global forecasting, budgeting, and month-end accruals for global partnership programs and incentives
• Collaborate with RevOps, GTM Systems, and Data Engineering to build scalable, automated reporting infrastructure
• Forge cross-functional alliances to identify margin drivers and scale cost-efficiency within the partner ecosystem.
• Execute agile scenario planning and ad-hoc analyses for senior leadership regarding partnership investments.

Qualifications

Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!

Required:

• 8+ years of FP&A experience in a progressive financial role
• Strong financial modeling skills, with experience in forecasting, budgeting, and reporting
• Excellent business acumen and ability to influence stakeholders with data-driven insights
• Comfortable working with ambiguity and problem-solving across multiple teams
• Ability to work independently and think strategically
• Excellent verbal and written communication skills
• Highly proficient with Google Sheets or Excel

Desired:

• Bachelor’s degree in Finance, Business, Economics or related field, or equivalent experience
• Experience with Anaplan, Tableau, Looker, and Oracle a plus

Location

This role will be remote, but is not eligible to be hired in CA, CT, NJ, NY, PA, WA.

Travel

We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.

What We Offer

Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave,…