Deployment Strategist, Public Sector (Federal & SLED) - North America

We have expanded from voice into three main platforms:

• ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale.
• ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages.
• ElevenAPI gives developers access to our leading AI audio foundational models.

Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you.

How we work

• High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy.
• Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you.
• AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations.
• Excellence everywhere: Everything we do should match the quality of our AI models.
• Global team: We prioritize your talent, not your location.

What we offer

• Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible.
• Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities.
• Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend.
• Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose.
• Annual team offsite: Each year, we bring your entire team together in a new location - past offsites have included Croatia, Italy and Cancún
• Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend.

About the role

As a Deployment Strategist, Public Sector, you’ll work alongside Forward Deployed Engineers, Go to Market professionals, Product Engineers and other Strategists to deploy ElevenAgents, our enterprise AI platform, across US federal agencies and state, local and education (SLED) organizations. Your mission is to turn mission needs, legacy workflows and complex stakeholder dynamics into a clear picture of the most important problem, what the product needs, and where the impact is.

No two days are the same, but as a Deployment Strategist you can expect to:

• Work with agency leaders, program offices, prime contractors, state and municipal departments, and school and university systems to find the highest-impact opportunities for AI agents in citizen- and student-facing and operational workflows (e.g. benefits and licensing, 311 and contact centers, case management, admissions and student services, internal service desks).
• Own flagship deals end-to-end: identify the use case, shape the commercial structure alongside GTM and contracts partners, and navigate public sector procurement paths (federal contract vehicles, cooperative contracts, RFPs) through to close.
• Embed with customer teams, including time onsite (in secure facilities for federal work), and own delivery outcomes as if you were part of their team.
• Guide customers on agent design, orchestration, and production readiness, including the security, privacy and compliance requirements specific to each segment, to get agents live and adopted.
• Partner with Forward Deployed Software Engineers and Solution Engineers to build and demo solutions, present to audiences from technical teams to agency heads and elected or appointed officials, and feed field insights back to Product and Research.

Requirements

• U.S. citizenship and an active U.S. government security clearance for federal engagements.
• 3+ years in a customer-facing technical role with government agencies, a public sector systems integrator, or a government-focused technology company.
• Familiarity with public sector buying and compliance (e.g. GSA schedules, OTAs, FedRAMP and ATO processes, state cooperative contracts, state-level security frameworks, FERPA/CJIS/HIPAA where relevant) and comfort in deal conversations and long enterprise sales cycles with GTM partners.
• Basic Python and API…