Manager, Incident Response Consulting

As a global leader in cybersecurity, CrowdStrike protects the people, processes and technologies that drive modern organizations. Since 2011, our mission hasn’t changed — we’re here to stop breaches, and we’ve redefined modern security with the world’s most advanced AI-native platform. We work on large scale distributed systems, processing almost 3 trillion events per day and this traffic is growing daily. Our customers span all industries, and they count on CrowdStrike to keep their businesses running, their communities safe and their lives moving forward. We're proud to work for a mission-driven company leveraging AI to transform the way we work. CrowdStrikers drive their careers through flexibility and autonomy while also being expected to contribute to a culture of responsible AI adoption, experimentation, and innovation. We use an AI-first mindset as a force multiplier to proactively and continuously accelerate execution, build expertise, uncover insights, and solve complex problems. We’re always looking to add talented CrowdStrikers to the team who have limitless passion, a relentless focus on innovation and a fanatical commitment to our customers, our community and each other. Ready to join a mission that matters? The future of cybersecurity starts with you.

About the Role:

CrowdStrike is looking for highly motivated, self-driven incident response leaders dedicated to building strong consulting teams, managing high-stakes client engagements, and protecting organizations against the most advanced attackers in the world. Our CrowdStrike Services team offers opportunities to lead complex investigations for Fortune 100 clients while mentoring and developing the next generation of incident response talent.

Am I an Incident Response Manager Candidate?

• Are you an experienced leader who excels at managing high-performing incident response teams and client engagements?
• Do you find yourself interested in and keeping up with the latest vulnerabilities and breaches?
• Are you an experienced incident response practitioner looking to leverage your technical expertise while expanding your impact as a leader?
• Do you crave new and innovative work that actually matters to your customer?
• Are you comfortable building trusted relationships with clients and guiding executives through complex, high-pressure incident response engagements?
• Are you passionate about developing consultants, providing meaningful feedback and coaching, and fostering career growth?

What You'll Do:

• Provide technical leadership and oversight throughout incident response engagements, guiding investigative strategies, evaluating findings, ensuring effective execution and consistent delivery quality, and performing hands-on analysis when necessary.
• Lead client onboarding, initial triage, and scoping for prospective clients to establish key deliverables, staffing needs, and resource allocation.
• Effectively communicate with executives and other key stakeholders regarding investigation findings, technical considerations, and recommended actions.
• Guide technical investigation strategies, including the development and application of threat hunting methodologies across various data sources.
• Work under the direction of outside counsel to conduct intrusion investigations and support the preparation of accurate, defensible investigative findings.
• Recruit, mentor, and develop consultants across technical forensics, analysis, and client engagement disciplines, providing ongoing performance feedback and supporting career progression.
• Provide strategic, applicable, and feasible recommendations to help mature the security posture of organizations during and after an incident.
• Produce and review high-quality written and verbal reports, presentations, recommendations, and findings to key stakeholders including customer management, regulators, and legal counsel.
• Demonstrate industry thought leadership through blog posts, webinars, and other public speaking events.

What You'll Need:

Successful candidates must demonstrate the following technical, leadership, and consulting capabilities:

• Proven leadership and people management experience in a cybersecurity consulting or incident response setting, with demonstrated ability to foster a collaborative, high-performing team environment.
• Substantial hands-on incident response experience, with the technical depth to independently perform forensic analysis and other investigative tasks when necessary.
• Experience leading complex incident response investigations, developing investigative strategies, and guiding technical teams.
• Demonstrated ability to lead, mentor, and develop technical consultants, including providing performance feedback and supporting professional growth.
• Strong project management skills, with the ability to balance competing priorities, staffing requirements, and client expectations.
• Ability to communicate complex technical findings clearly and effectively to executive leadership, legal counsel, and other stakeholders.
• Experience managing client engagements, including coordinating technical resources, overseeing deliverables, and maintaining effective client relationships.
• Cloud Incident Response: knowledge in any of the following areas: AWS, Azure, GCP incident response methodologies
• Ability to independently assess technical findings, guide investigative decisions, and provide appropriate technical oversight.

Successful candidates must demonstrate substantial incident response experience and expertise in one or more of the following technical disciplines::

- Incident Response: Experience conducting or managing incident response investigations involving targeted threats, including advanced persistent threats, organized cybercrime, and other malicious activity.
- Computer Forensic Analysis: Experience using forensic analysis tools and methodologies in incident response investigations to determine the extent and scope of compromise.
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